Frequently Asked Questions

Services

Does Stones Glass Bones offer repair services?

For repairs due to defect or normal wear and tear, please see the Stones Glass Bones LIFETIME GUARANTEE. For any other repairs, please contact me for information and pricing.

Does Stones Glass Bones offer custom jewelry designs?

YES! I love creating custom pieces and works of art for my customers. Please explore my Custom Jewelry + Heritage Piece services, and please contact me if you have any questions or requests.

I love one of your creations. Can I have it altered?

Yes, pieces can be changed in color, size, and components. Extra charges may be applied. Please contact me and let me know what item you’re interested in, and what changes you would like to see.

Does Stones Glass Bones offer wholesale + distribution opportunities?

Absolutely! Please get in touch with me, and let’s find out what we can create together!

Orders + payments

What forms of payment do you accept?

Stones Glass Bones accepts Visa, MasterCard, American Express, Discover, and account payments through PayPal.

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase online. Although if you already have a PayPal account you may use it.

How can I track my order?

You will receive an email confirmation with a tracking number when your order ships. If your tracking number isn’t updating or working at all, please reach out to me as soon as you can.